Welcome to Padmam Fine Silver Jewellery’s online store. We are committed to ensuring a seamless shopping experience for our customers, which includes timely and reliable shipping and delivery services. This policy outlines the key details regarding our shipping methods, timelines, and associated charges.

Shipping Methods and Costs

  • Standard Shipping: We offer standard shipping across India. The delivery time typically ranges from 5 to 10 business days.

  • Free Shipping: Enjoy free standard shipping on all purchases above Rs 25,000

  • Charges: Shipping charges are capped at Rs 300 on orders valued below Rs 10,000 and Rs 1,300 for orders valued above Rs 10,000.

Order Processing

  • Processing Time: Orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

  • Order Confirmation: Once your order is processed, you will receive an email confirmation with the order details and estimated delivery date.

Delivery Timeframes

  • Standard Shipping: 5 to 10 business days from the date of dispatch.

Please note that delivery times may vary based on the destination and any unforeseen circumstances, such as weather conditions or transportation delays.

Tracking Your Order

  • Tracking Information: After your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

  • Order Status: You can also check the status of your order by logging into your account on our website and visiting the “My Orders” section.

Address Changes

If you need to change your delivery address after placing an order, please contact our customer service team as soon as possible. Address changes may not be possible once the order has been dispatched.

Delays and Issues

While we strive to ensure timely delivery, there may be instances where delays occur due to factors beyond our control. In such cases, we will keep you informed and work to resolve any issues promptly.

Contact Us

For any questions or concerns regarding our Shipping and Delivery Policy, please contact us at:

Email: hi@padmam.com

Phone: +91 7799971874

Address: GF-1-A 52-1-35,36,36/1 Ground floor, CMR Central, Resapuvanipalem, Maddilapalem, Visakhapatnam, Andhra Pradesh 530013